Riyyaan Awan

Healthcare Operations & Supply Chain Leader

| LinkedIn

About

Highly accomplished healthcare administration professional with over 15 years of progressive leadership, specializing in hospital operations, strategic supply chain management, and regulatory compliance. Proven expertise in optimizing procurement, ensuring legal adherence, and driving operational efficiencies within complex clinical environments. Adept at cross-functional team leadership and implementing robust policies to enhance performance and achieve organizational objectives.

Work Experience

Manager – Imports & Supply Chain

Doctors Hospital & Medical Center

Jan 2024 - Present

Lahore, Punjab, PK

Currently leading end-to-end procurement and supply chain operations for critical medical equipment and consumables at a leading hospital.

  • Managed procurement and ensured timely delivery of critical medical equipment and consumables from local and international suppliers, maintaining operational continuity.
  • Optimized vendor contracts and significantly reduced lead times, improving inventory availability and achieving notable cost reductions.
  • Coordinated seamlessly with clinical, pharmacy, and OT departments to develop accurate consumption forecasts and streamline order planning.
  • Ensured 100% DRAP regulatory compliance for all imported healthcare supplies, mitigating risks and upholding national standards.

Manager IR & Compliance

Doctors Hospital & Medical Center

Jan 2022 - Jan 2024

Lahore, Punjab, PK

Directed compliance monitoring and regulatory adherence across procurement and logistics functions within a hospital setting.

  • Led comprehensive compliance monitoring across all procurement and logistics processes, ensuring adherence to internal policies and external regulations.
  • Developed and rigorously enforced internal Standard Operating Procedures (SOPs) for healthcare purchasing and vendor engagement, enhancing operational consistency.
  • Conducted regular internal audits to ensure strict adherence to hospital and regulatory standards, proactively identifying and addressing compliance gaps.

Corporate Sales Manager

Mountain Ibex Trading

Jan 2017 - Jan 2022

Muscat, Oman, OM

Managed key supply chain partnerships and negotiated B2B sales contracts for healthcare and industrial clients across the Oman region.

  • Managed critical supply chain partnerships and successfully negotiated numerous B2B sales contracts for healthcare and industrial clients, driving revenue growth.
  • Delivered strategic procurement insights across the Oman region, advising clients on optimal sourcing strategies and market trends.

Head of Business Development

Thinline Consulting (Pvt) Ltd

Jan 2016 - Jan 2017

Lahore, Punjab, PK

Spearheaded business development initiatives, focusing on vendor engagement and compliance advisory for healthcare sector clients.

  • Handled critical vendor engagement and developed strategic business growth plans, contributing to client expansion in the healthcare sector.
  • Provided expert compliance advisory services to healthcare clients, ensuring adherence to industry regulations and best practices.

Customer Experience & Training Lead

Telenor Group

Jan 2014 - Jan 2016

Lahore, Punjab, PK

Led initiatives to enhance customer experience and streamline logistics support functions through process improvements.

  • Developed and implemented key process improvements that significantly enhanced service delivery within logistics support functions, boosting efficiency and customer satisfaction.

Corporate Sales Manager

Mobilink (Jazz)

Jan 2008 - Jan 2013

Multan, Punjab, PK

Managed sales and service logistics coordination, optimizing B2B delivery channels for enterprise clients.

  • Led sales and service logistics coordination for a portfolio of enterprise clients, ensuring seamless operations and client satisfaction.
  • Optimized B2B delivery channels, resulting in enhanced efficiency and improved service levels for corporate accounts.

Education

Supply Chain and Management

University of Central Punjab

Jan 1996 - Jan 1998

Lahore, Punjab, PK

Volunteer

Workshop Lead

Doctors Hospital

Jan 2022 - Jan 2024

Lahore, Punjab, PK

Led internal training sessions on critical compliance and vendor policy updates.

  • Led internal team workshops focusing on compliance and vendor policy updates, enhancing staff knowledge and adherence to new guidelines.

Volunteer

Mobilink CSR Initiatives

Jan 2008 - Jan 2013

Multan, Punjab, PK

Contributed to community support efforts as part of corporate social responsibility initiatives.

  • Volunteered for flood relief efforts, supporting Mobilink's Corporate Social Responsibility initiatives to aid affected communities.

Certificates

Strategic Selling Skills – Sales Xpress

Sales Xpress

Negotiating to Win

Change Management & Conflict Resolution

Blackberry Certified Enterprise Sales Associate (BCESA)

Blackberry

Languages

English , Urdu , Punjabi , Arabic

Skills

Healthcare Supply Chain Management

  • Healthcare Logistics
  • Medical Procurement
  • Inventory Management
  • Supply Chain Optimization

Vendor Negotiation & Relationship Management

  • Contract Negotiation
  • Supplier Relations
  • Strategic Partnerships
  • Vendor Management

Regulatory Compliance & Import Procedures

  • DRAP Compliance
  • Healthcare Regulations
  • Import/Export Compliance
  • Audit Preparedness

Strategic Sourcing & Procurement

  • Sourcing Strategy
  • Procurement Management
  • Cost Reduction
  • Supplier Selection

Inventory Optimization & Demand Planning

  • Demand Forecasting
  • Inventory Control
  • Warehouse Management
  • Supply Planning

Contract Management

  • Contract Lifecycle Management
  • Service Level Agreements (SLAs)
  • Risk Management

ERP & Digital Procurement Systems

  • Zoho
  • SAP
  • Digital Transformation
  • Procurement Software

Cross-functional Team Leadership

  • Team Management
  • Interdepartmental Coordination
  • Leadership Development
  • Performance Management

Interests

Supply Chain Automation

  • Digital Supply Chain
  • Process Automation

Healthcare Digitization

  • Digital Health
  • Health Tech

Process Re-engineering

  • Business Process Improvement
  • Operational Efficiency

Global Vendor Networking

  • International Sourcing
  • Supplier Relationship Management

Healthcare Compliance Systems

  • Regulatory Affairs
  • Compliance Management Systems